For a customer to be eligible to purchase domains or subscribe to webhosting with UNOEURO, he or she is required to be at least 18 years of age. If the customer is any younger, a Service Agreement on buying domains or subscribing to webhosting will only be valid with consent from a legal guardian.
The customer is required to maintain and update their registered data, including their e-mail address which is UNOEURO's primary way of contacting the customer. Any registered data are to be maintained through the customer control panel.
By purchasing a domain, the customer or cardholder agrees that, any use of the domain name does not infringe with any third party names or trademark rights or is otherwise in discrepancy to Danish laws and legislations. A domain will be commissioned as soon as possible, typically within minutes after payment has been received. The domain will be registered to the name supplied by the customer. Any registration fee will be refunded if a domain is registered by mistake.
Renewal of domain names is handled through the costumer control panel. A costumer will receive a reminder of renewal before the domain expires. The responsibility to ensure timely renewal of a domain lies solely on the customer. Danish (*.dk) domains are renewed directly through DK-Hostmaster.
Webhotelsperioden løber i 12 hele måneder fra dagen webhotellet bestilles. Hvert år kan webhotellet forlænges til en ny periode. Fejlbestilte perioder tilbagebetales ikke. 8, 6, 4, 2 og 1 uge(r) før endt periode fremsendes anmodning til kunden om forlængelse af de efterfølgende 12 måneder. Hvis perioden ikke forlænges, og automatisk fornyelse ikke er aktiveret af kunden, udløber/nedlægges webhotellet 2 uger efter periodens oprindelige udløb og alle data slettes. Herefter betragtes webhotellet som værende opsagt.
If UNOEURO wishes to cancel any subscription the customer will receive a written notice 1 month beforehand. UNOEURO however claims the right to close any Webhosting account in violation of UNOEURO's Service Agreement without notice. In case of a termination without notice, a written justification of the termination will be forwarded to the customer. Offending any costumer of UNOEURO is considered to be a misuse of UNOEURO's services. Such action is considered a valid reason for terminating an account. UNOEURO is in every aspect, sovereign in defining when and in what situation a customer has been offended or abused.
A costumer is at any given time able to modify his or her subscription to an alternative subscription (larger or smaller) without charge.
The intention with a website hosted on UNOEURO's servers is limited to company/private profiles or showcases (or similar). Therefore it is not allowed to store large achieves of data for neither sharing nor personal usage (*.zip, *.mp3, *.jpg, *.avi etc.).
UNOEURO will continually assess Webhosting accounts with ASP/PHP-access in regards to scripts and programs that may cause overload on a server or raises the risk of a server crash. UNOEURO reserves the right to remove or temporarily disable any such scripts or programs from an account. Normally this will be done in consultation with the author.
Hvis et produkt benyttes til udsendelse af spam, phishing el. lign. forbeholder UNOEURO sig retten til midlertidigt at lukke for adgang til produktet uden varsel, indtil problemet er udbedret. Dette er også gældende selv om ejeren af produktet ikke er bekendt med nævnte misbrug eller er direkte ansvarlig for det.
Legislation and responsibility
UNOEURO tillader enhver form for information, der ikke er i strid med bestemmelser i dansk og international lovgivning.
UNOEURO is not liable for any consequential damages or indirectly caused losses, including loss of anticipated profits, loss of data or the restoration of such, loss of goodwill, losses in connection with payments, technical failures, unauthorized access, improper setup of the website or other similar consequential damages in connection with the use of the system or losses caused by missing features in the system, whether UNOEURO has been advised of the possibility of such loss or not, and whether UNOEURO is to blame for such loss on the basis of negligence etc. or not.
UNOEURO is not liable for any losses caused by force majeure, including law regulations, governmental action or unforeseen changes and events (failing power supply, failure of telecommunication, fire, smoke damage, explosions, water damage, vandalism, burglary, terrorism or sabotage, strike, lockouts, boycotts or blockades etc.). This applies even if UNOEURO is part to the conflict, and even if the conflict applies only to parts of UNOEUROS functions/departments.
Free of charge traffic/bandwidth
UNOEURO offers free traffic and bandwidth for all Webhosting accounts. A significant exploitation of such will however result in exclusion from UNOEURO's servers or limit the available bandwidth for an account. Violations with the content of a website are considered to be significant exploitation.
UNOEURO aims to uphold an uptime of 100% on all servers and systems. UNOEURO is however entitled to interrupt any server or system temporarily when maintenance or other technical factors makes it necessary.
All services available on UNOEURO's website are listed in Euro/Danish currency and are ex. VAT, unless otherwise stated.
All services must be purchased via online payment. A customer is offered with the opportunity to have his or her services automatically renewed, if he or she chooses to store the credit card information in the customer control panel. A service may at any time be subscribed or unsubscribed from the customer control panel. A customer will receive a reminder on his e-mail address when an automatic renewal has taken place. Proof of payment is to be found in the customer's control panel. It is also possible to use the entered card information during a normal payment, where they will be presented as an alternative payment method. UNOEURO do not store any credit card information.
All payments made online by the customer using Dankort, Visa, Eurocard or Mastercard are added a surcharge by UNOEURO. All Webhosting accounts that are ordered and paid for online, are set up shortly after, whereas the cost will be charged to your bank account.
All products and services are customized according to the customer's requirements and are therefore falling outside article 4 paragraph 12 in the Danish Agreement Act (The right to undo an online sale).
All subscriptions for Webhosting services are billed 12 months in advance. Unsubscribing will occur automatically as a follow of an unpaid or non-extended subscription period. Subscriptions and extensions are paid for in the customer control panel, and are available at any given time if the account is not deleted.
It is the intention of UNOEURO to offer its services cheaper than any other hosting provider. Therefore we have limited our labor costs to an absolute minimum. For that reason we do not offer any phone support. A free online support is however available through our ticket system.
A customer with UNOEURO is not entitled to operate a competing business to UNOEURO, as long as his or her subscription is active.
Any customer with UNOEURO automatically agrees with this Service Agreement when subscribing to a service. UNOEURO reserves the right to make changes to the agreement without notice. Any dispute in regard to the Service Agreement will initially be governed by Danish law with the Maritime and Commercial court in Copenhagen as venue.
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