Forgotten login information

Receive account information

Hvis du har glemt dit kontonr eller adgangskoden til denne, kan du udfylde de nedenstående felter. Vi vil derefter sende oplysningerne til e-mail adressen, som er påført den enkelte konto. If this email address is no longer in use, please contact our support.

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Receive product information

If you have forgotten your username or password for e.g. your FTP account or MySQL Database, you can recover the information by entering your product below.
Vi vil herefter sende oplysningerne til den e-mail adresse der er påført produktets konto.

 

Lost 2-factor login

If you have lost access to your 2-factor login unit, you can recreate it in two ways.

a. Set up unit again

If you have saved your key from when you set up your 2-factor unit, you can simply set up the unit again by using the same key. This is done on the unit.

b. Remove 2-factor login from your account

If you wish to remove 2-factor login, please fill out the information below, we will then send you a text message code, which you need to enter. Once this is done, you can log in to your account without 2-factor login.