Privacy Policy

Your personal information

As a hosting provider, one of our most important tasks is to secure your data that you entrust us and that you always live up the security demands from your customers. But we don't only just ensure the security of your customer's data, we also take good care of the personal data we have collected from you when you became a customer with us.

In the following is a description of UnoEuro's privacy policy with details about what kinds of personal information we collect, when it happens and how we treat your personal information

When you make a deal with UnoEuro A/S or use our website Unoeuro.com. You accept that UnoEuro A/S handles your personal information according to the current legislation about the protection of personal information and privacy policy

The management and relevant staff at UnoEuro have access to the information that is registered about you.

The data controller for personal data collected in connection with a sale of products, the use of services or the use of the website unoeuro.com is:

UnoEuro A/S, H°jvangen 4, 8660 Skanderborg, Danmark, CVR: DK-31277477

What is personal information?

The term personal data covers all information that may be used to identify a person, including but not limited to his first and last name, age, gender, personal address or other physical address, e-mail address or other contact information.

What personal information do we collect?

If you wish to purchase and receive products or services from UnoEuro, we will need to collect certain personal information to be able to complete the transaction and to be able to make our service available to you.

When you are being asked to provide personal data, you have the right to reject. If you choose not to supply the personal data that are necessary to be able to offer you a product or service, will you not be able to use the corresponding product or service.

UnoEuro collects and treats your personal information, when you on our website do the following:

  1. Completing a purchase of our products or order one of our services.
  2. Creating a customer account
  3. Subscribe to our newsletter
  4. Creating a support ticket

If you start an order and do not complete it, then we will delete your information after 30 days.

If you purchase a product with UnoEuro, we collect the following data:

  1. Name
  2. Address
  3. Country
  4. Phonenumber
  5. Email
  6. Company name
  7. VAT-number
  8. IP address
  9. Credit card type
  10. Credit card-token

You can optionally provide the following personal information in your control panel:

  1. Facebook UserID
  2. Faxnumber
  3. Mobile phone number
  4. Passport number
  5. CPR-number

What do we use your personal information for?

Your ordinary contact information

Your name and address are required for us to be able to deliver a product or a service you purchased through us.

We collect your Email-Address to be able send you a order confirmation and information about your product

If you during a registration process or through our webpage have given us your approval, we use your contact information to offer you a more efficient customer service and support.

Your credit card data

UnoEuro does not at any point save any credit card data used at online payments and all communication during the order process is encrypted.

All administrative sites as well as sites that could include sensitive information is SSL encrypted and PCI certified.

Passwords

To provide optimal security, all customers' passwords are stored either encrypted, or as hash value.

Newsletters

If you during a registration process or through our web page have given you approval, we will use your email in a send out of a newsletter.

You can at any time subscribe or unsubscribe from the newsletter. Alle newsletters also include a link for unsubscribing.

If the use of your personal data is based on your acceptance, then you have the right to retract the acceptance at any time.

Logging your IP address

We log your IP address to check unauthorized use or abuse of our products and services or in other ways detect, investigate or prohibit activities that can violate our policies or be illegal.

Such treatment will take place as part of our legitimate interest as data controller.

The data is used to analyze trends, administrate or optimize offerings and to monitor the use of our webpage.

We store your personal data on our own servers, located in physical data centers in Denmark.

Who do we share personal information with?

We will never sell your information to a third party.

We can share you personal information with our holding company and other related companies

We only share your personal data with third parties under certain circumstances, which are the following:

UnoEuro will only pass on personal information if it is required by law or by a court order.

Payment

UnoEuro makes use of a payment- and purchase payment provider when using credit cards to pay for your services. We use:

Nets A/S, Onpay A/S.

Domain registration

UnoEuro uses various suppliers for registration, transfers, and administration of the domain names you buy through us, including:

IIS, DK Hostmaster, KeySystems, Joker, Hexonet, Ascio.

Subprocessor

In addition, we have a number of sub-processors to whom we can transfer personal information.

See who we uses as sub-porcessors on unoeuro.com/compliance.

Tacking & marketing

Google Analytics

We use Google Analytics on our website.

In order to further develop and improve the UnoEuro website, we provide statistics on how users use the page. The statistics are only used in summary form, for example, to see which pages and browsers our customers use most.

This information provides a better insight into customer's user patterns, and is used to improve pages that are difficult to navigate. The information is also used to optimize design and user-friendliness.

Mixpanel

We use the Mixpan tool to analyze the user behavior on our website.

Facebook

UnoEuros webpage use Facebook pixels.

A cookie will be placed on your computer if you have accessed our website via a Facebook ad.

These cookies expire after 28 days and are not used for personal identification. If a user visits specific pages on our site before the cookie expires, we and Facebook can see that the user has clicked on the ad and has been directed to this page.

Digital Advisor

If you have visited one of UnoEuro's affiliate partners and made a purchase from a referral from their website, a tracking pixel will send information to Digital Advisor that a purchase has been made.

Cookies

UnoEuro's website uses both first-party and third-party cookies to improve the user experience on our site, and to gather relevant statistics about the visitor.

The information gathered includes, among other things:

The statistics gathered is anonymous.

Third-party cookies

Cookies from a large number of third-party suppliers are used.

Among others, these include:

Deactivation and deletion of cookies

Cookies can freely be disabled in the visitor's browser, but will result in a reduced user experience.

We recommend NOT to disable cookies from *.unoeuro.com, as this will render UnoEuro's website unusable.

If you wish to delete your cookies, you can find guides to this here: http://www.aboutcookies.org/.

Your rights

As the registered, you have a number of rights that we must ensure at all times.

You are entitled to request the following:

  1. To access and correct / change your personal information
  2. To delete personal information
  3. You also have the right to object to the processing of your personal data and you have the right to file a complaint with a data protection authority.

Note: We do not store any information other than what you can find in your control panel.

We recommend that you remove data from your control panel that you don't want us to store for you, or delete your account, resulting in all data being deleted.