If you unintentionally deleted a file on your webspace, we can probably recreate the data. Contact our support as fast as possible and inform us about which data needs to be recreated and from which date.
We guarantee that we always have a backup of our servers and your data. We backup all servers daily and store the data for several weeks, so there is a good chance that we have a copy of your file we can restore.
Since recreating the files is a manual process, there is a small fee of 25 EUR, if the customer is responsible for the data loss.
Article from category General